T’s & C’s
You can begin a four-week unlimited ticket on any day you choose! Just select the first class you want to attend and purchase the ticket. The four weeks begins from that first class (not the purchase date).
Please note that no refunds are given for any reason at any time. We do not freeze, extend or refund any type of package. Blackheath Bootcamp is run as an affordable low cost service for Blackheath locals with no commitment. We do all that we can to keep the costs low for our customers. Please do not ask us to refund, freeze, extend or exchange any package.
Under extreme weather or sickness it is possible that an occasional bootcamp class may be cancelled. Wherever possible alternative extra classes will be offered. No refunds, freezes or extensions will be given.
Do I need to book classes?
Yes! You need to book classes on our booking system. You can book classes up to a month in advance provided you have a valid class card or unlimited ticket. Please visit the booking system to purchase a ticket and book classes.
Can I cancel a booked class?
You can cancel booked classes up to 5 hours before the class. This gives us time to offer the space to another participant.
What if I cancel late (in less than 5 hours)?
If you have a class card you will lose a class.
Unlimited ticket holders can late cancel 3 times per month. Any more than 3 times per month and you lose the opportunity to reserve classes the following month.